Return Policies

For any reason should you wish to return your item(s), you have 7 days upon receiving the item(s) to return your order. Please contact INSTAX PARADISE’s Customer Service to initiate the return.

Please ensure that the Return Slip is included in the parcel, and that the item(s) are in good condition in their original packaging. The item(s) must be returned to our returns address within 14 days upon receiving the item(s):

Unit Nos. 3A-01, 3A-02, 3A-03, 3A-3A, 3A-05,
Plaza Salak Park, No. 2, Jalan 1/125E,
Taman Desa Petaling, 57100 Kuala Lumpur.

Once Quality Control has inspected the returned item(s), we will aim to process your return within 7 working days.

We provide option for One to one item replacement* or Payment refund*.

Upon our Customer Service confirmation on your payment refund, you will be refund fully except for the transaction fees charged by the credit card company which is non refundable.

* Terms & conditions apply