Frequently Asked Questions
- How do I place an ORDER
- How do I track my ORDER STATUS
- When will I receive my ITEM
- How do I PAY ONLINE
- How do I contact CUSTOMER SERVICE
- How do I RETURN an item
- How do I track my RETURN STATUS
- How do I use my VOUCHER
- What is ASK FOR DISCOUNT
- How to check PRODUCT WARRANTY
How to Order

When will I Receive My Item
INSTAX PARADISE aims to deliver within 1-4 working days upon at purchase, estimate item to be received within 3-7 days. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.
How to Pay Online
At Instax Paradise, our preferred payment method is by a secure VISA and MasterCard Credit Card transaction. Your card number will be protected using industry-leading encryption standards.
Online BankingOnline banking transfers are accepted from: AmBank, Bank Islam, CIMB Bank, Hong Leong Bank, Maybank, Public Bank, RHB.
What is Ask For Discount
- We are here to provide Great Discount to our Lucky Customer.
- For selective products, which highlighted with RED BUTTON; you may click to proceed with ASK FOR DISCOUNT Lucky Wheel.
- Each ASK FOR DISCOUNT provided 3 changes to hit for the best price.
- Select the best price, insert into cart, and complete payment.
- Each best price will remain in your cart for 2 hours, please proceed payment within 2 hours or the best price will be invalid.
How to Check Product Warranty
- Warranty card inside your package
- Under tab Specifications on product page